You have [10 Days] from the date you receive your order to request a return.
2. Do I have to pay for return shipping?
Yes, customers are responsible for return shipping costs unless the item arrived damaged, defective, or we sent the wrong product.
3. How do I start a return?
Simply contact us at [veltrix.official.in@gmail.com] with your order number, the item you want to return, and the reason for return. Our team will provide you with the next steps.
4. How long does it take to receive a refund?
Once we receive and inspect your return, we’ll notify you. If approved, your refund will be issued to your original payment method within [5-7Days].
5. How can I contact you if I have more questions?